Category Archives: IP Telephony

How to convert SCCP to SIP Cisco Phone 7975G

How to convert SCCP to SIP Cisco Phone 7975G If you have a phone Cisco Phone 7975G working with SCCP with Cisco Callmanager and now you want to configure this phone with Asterisk PBX with SIP Protocol.       … Continue reading

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Loop detected in monitoring script. Issue with Asterisk? Restarting

Loop detected in monitoring script. Issue with Asterisk? Restarting! error are coming again and again on my fresh installed freepbx. I was getting above message again and again . see on picture below             I … Continue reading

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How to reset issabel admin password

How to reset issabel admin password If you forgot the Issabel Admin password and you are not able to login . You can reset the password using SSH access . 1- Login to Issabel  using root 2- run the below … Continue reading

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How to secure Vicidial on Public IP

How to secure Vicidial on Public IP. Vicidial has given  many security options to secure your server as below • White List (ViciWhite)– Blocks all access except for IPs specifically defined in a ViciDial IP List • Black List (ViciBlack)– … Continue reading

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How to create scripts in Vicidial for Inbound or OutBound Campaign

How to create scripts in Vicidial for Inbound or Outbound Campaign Script  will show the content which we will configure in the script screen on agent screen . when calling to  outbound campaign number or call is coming to inbound … Continue reading

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How to configure firewall IPTABLES on Vicidial on cloud

How to configure firewall IPTABLES on Vicidial on cloud . If you are hosting your Vicidial on the cloud then there are big issue with illegal’s SIP registration attacks and illegal’s calls issue. So its better to block every thing  … Continue reading

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How to Configure GOIP GSM Gateway on Vicidial Hosting on Cloud

How to Configure GOIP GSM Gateway on Vicidial Hosting on Cloud If you are planning to use GOIP GSM gateway for outbound and inbound campaign and your Vicidial is hosted on the cloud. you have to take following steps to … Continue reading

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Sorry there are no leads in the hopper for this campaign

Sorry there are no leads in the hopper for this campaign. You have just created campaign and there are no leads in campaign .Now agent is trying to login and getting error  Sorry there are no leads in the hopper … Continue reading

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MANUAL DIAL option not showing on Agent Screen on Vicidial

MANUAL DIAL option not showing on Agent Screen on Vicidial. When Agent login in to campain and he is not getting MANUAL DIAL option on the screen

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