Tag Archives: vicidial troubleshooting

How to Retrieve VICIdial Admin Password from MySQL Database

Losing or forgetting the VICIdial admin password is a common issue, especially when systems are handed over between teams or managed by multiple administrators. Fortunately, VICIdial stores user credentials in its MySQL database, and an administrator with server access can … Continue reading

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🛠️ VICIdial 11 AGI Error Fix: “Failed to execute /usr/share/asterisk/agi-bin/agi-DID_route.agi”

🔍 Problem Description While configuring or running VICIdial 11, you may encounter the following error in your Asterisk logs: ⚠️ Cause of the Error This error occurs because the AGI directory (/usr/share/asterisk/agi-bin/) or the AGI scripts (like agi-DID_route.agi) are missing.These … Continue reading

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