Author Archives: Gkhan

How to Connect VICIdial with a Grandstream UCM Trunk

If you have a Grandstream UCM PBX and want to send all outbound or inbound calls to your VICIdial server, you can easily do it by creating a SIP trunk between the two systems.In this guide, we’ll show how to … Continue reading

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How to Update VICIdial IP After Restoring Backup on a New Server

If you’ve taken a VICIdial backup from one server and restored it on another machine with a different IP address, you’ll need to update the server IP inside VICIdial’s configuration and database tables. Without doing this, agents, phones, and campaigns … Continue reading

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How to Check Linux Version

If you’re managing a Linux server or desktop, knowing which version of the operating system you’re running is essential. Whether you’re troubleshooting, installing compatible software, or updating your system, identifying your Linux version helps you make the right decisions. In … Continue reading

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How to Check Disk Usage in Ubuntu 24.04 Server

Keeping an eye on your server’s disk usage is an essential part of system administration. Running out of disk space can cause application crashes, database corruption, and other serious problems.In this guide, we’ll cover several ways to check disk usage … Continue reading

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How to install Wireguard on Vicidial 11

Vicidial 11 is installed on openSUSE Leap 15 . Let’s go step-by-step to install WireGuard on openSUSE Leap 15, openSUSE uses zypper . 🧩 Step 1: Update your system Run this first: ⚙️ Step 2: Install WireGuard package WireGuard is … Continue reading

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How to Connect Your Telco SIP/PRI to a Cloud PBX (Azure/AWS/Datacenter)

How to Connect Your Telco SIP/PRI to a Cloud PBX (Azure/AWS/Datacenter) In many countries, telecom operators provide SIP trunks as a PSTN replacement service, typically delivered over fiber or wireless links. These SIP trunks are usually bound to a private … Continue reading

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Connect Your Offices with VPN | Kingston IT Solution | Secure Cloud Router Services

Kingston IT Solution helps businesses connect their branch offices securely using VPN solutions. Whether you have a public IP or not, our cloud router services make it easy to connect your offices and run all your applications smoothly. ✅ Access … Continue reading

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Secure Office-to-Office VPN | Connect Your Business Anywhere

Connect your offices over the internet securely with our encrypted VPN tunnel. Even without a public IP, our Cloud MikroTik Router provides safe office-to-office communication. Run all your applications—Tally, Busy, ERP, IP PBX, phones, biomatrix attendance & web servers—just like … Continue reading

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How to Delete Issabel Call Recording Files

Issabel PBX, a popular open-source Unified Communication solution, saves call recordings in the directory /var/spool/asterisk/monitor/. Over time, these call recordings can consume significant disk space, leading to storage issues. To ensure your server continues to operate efficiently, it is necessary … Continue reading

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How to Create IVR Prompt Audio Files Using Online Tools

Interactive Voice Response (IVR) systems are essential for businesses looking to automate customer interactions. A professional and clear IVR prompt ensures that customers can navigate options effectively. If you already have a WAV file for your IVR prompts, you might … Continue reading

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