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How to configure Tata SIP trunks in VICIdial — registered and peer setups (safe examples)

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Quick overview: Register vs Peer Registration (client registers to provider) Peer / No registration Before you start — redaction note All examples below use placeholders: 1) Example — Peer (no registration) trunk (redacted) VICIdial Carrier (Account Entry) — set Protocol = SIP Globals string (in VICIdial globals field) Dialplan example (redacted) Notes 2) Example — … Read more

How to Update VICIdial IP After Restoring Backup on a New Server

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If you’ve taken a VICIdial backup from one server and restored it on another machine with a different IP address, you’ll need to update the server IP inside VICIdial’s configuration and database tables. Without doing this, agents, phones, and campaigns won’t function correctly. In this post, I’ll explain how I updated my VICIdial IP after … Read more

How to setup your IT Infrastructure for Work From Home

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How to setup your IT Infrastructure for Work From Home in low cost with open source secure industry standard technologies.

Here I am going to talk about talk about small and medium size offices and companies who are not able to invest big amount to upgrade or migrate there IT infrastructure  for there workers to work from home in the COVID pandemic .

There are few things mostly you are using in the office as IT infrastructure as end user. if that IT infrastructure is available at your home then mostly people can work from home easily.

I am taking a small office example scenario with 30 employees which  you require to work from home.

Simple small office network diagram .

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