Gkhan Quick overview: Register vs Peer Registration (client registers to provider) Peer / No registration Before you start — redaction note All examples below use placeholders: 1) Example — Peer (no registration) trunk (redacted) VICIdial Carrier (Account Entry) — set Protocol = SIP Globals string (in VICIdial globals field) Dialplan example (redacted) Notes 2) Example — … Read more
🔍 Problem Description While configuring or running VICIdial 11, you may encounter the following error in your Asterisk logs: ⚠️ Cause of the Error This error occurs because the AGI directory (/usr/share/asterisk/agi-bin/) or the AGI scripts (like agi-DID_route.agi) are missing.These AGI files are essential for inbound call routing in VICIdial. 🧩 Solution Steps Follow these … Read more
If you’re setting up inbound or blended campaigns in VICIdial and you notice that the “Allowed Inbound Groups” option is missing or not appearing, don’t worry — it’s a common issue that can be easily fixed by checking two key campaign settings. 🔍 Step 1: Check Allow Inbound and Blended Setting Go to your VICIdial … Read more
If you have a Grandstream UCM PBX and want to send all outbound or inbound calls to your VICIdial server, you can easily do it by creating a SIP trunk between the two systems.In this guide, we’ll show how to configure both sides — the Grandstream and VICIdial — to communicate successfully. 🧩 Step 1: … Read more
If you’ve taken a VICIdial backup from one server and restored it on another machine with a different IP address, you’ll need to update the server IP inside VICIdial’s configuration and database tables. Without doing this, agents, phones, and campaigns won’t function correctly. In this post, I’ll explain how I updated my VICIdial IP after … Read more
If you’re managing a Linux server or desktop, knowing which version of the operating system you’re running is essential. Whether you’re troubleshooting, installing compatible software, or updating your system, identifying your Linux version helps you make the right decisions. In this post, we’ll show you how to check your Linux version in Ubuntu 24.04 (Noble … Read more
Keeping an eye on your server’s disk usage is an essential part of system administration. Running out of disk space can cause application crashes, database corruption, and other serious problems.In this guide, we’ll cover several ways to check disk usage on an Ubuntu 24.04 Server, from quick commands to interactive tools. 🔹 1. Check Overall … Read more
Vicidial 11 is installed on openSUSE Leap 15 . Let’s go step-by-step to install WireGuard on openSUSE Leap 15, openSUSE uses zypper . 🧩 Step 1: Update your system Run this first: ⚙️ Step 2: Install WireGuard package WireGuard is included in the Kernel:HEAD or official repositories from Leap 15.2+. Try installing directly: If you … Read more
How to Connect Your Telco SIP/PRI to a Cloud PBX (Azure/AWS/Datacenter) In many countries, telecom operators provide SIP trunks as a PSTN replacement service, typically delivered over fiber or wireless links. These SIP trunks are usually bound to a private subnet at customer premises, meaning you cannot directly register them from a Cloud PBX in … Read more
Kingston IT Solution helps businesses connect their branch offices securely using VPN solutions. Whether you have a public IP or not, our cloud router services make it easy to connect your offices and run all your applications smoothly. ✅ Access your office applications from anywhere: With our secure VPN connectivity, your teams can work as … Read more